It is important to us to be able to continue to provide our regular service to you and your family at this time. During the COVID-19 pandemic we are taking additional steps to make sure everyone can stay healthy and safe when you visit the clinic.
It is very important that you inform us in advance if anyone in your household is unwell, or self-isolating because they are at risk of becoming unwell, with COVID-19.
Unfortunately, due to strict public health requirements you will be unable to attend clinic if anyone in your household is unwell or in self-isolation. We will of course treat this information in strict confidence and will be happy to reschedule your appointment for another time.
Please help us to manage the risks to the health and safety of our business and clients by co-operating with the measures we have outlined below. Do the same things for us that you are doing to keep your family and friends healthy and well.
This includes frequent handwashing, covering your nose and mouth when you need to cough or sneeze with the crook of your arm or clean tissue and observing rules for physical distancing, mask wearing and staying at home. More information can be found on the Department of Health website:
Stage 3 Guidelines
The clinic remains open and follows the required infection control and PPE guidelines.
1. Stay at home and contact your GP if you have been potentially exposed to Coronavirus (COVID-19) or have any symptoms, such as fever, cough, sore throat or shortness of breath.
2. Only one person (the client) allowed in the clinic during treatment.
Exception: A parent with a minor who is receiving treatment may remain in the clinic room.
3. Remember to wear your face mask
4. You will be temperature checked using an infrared thermometer upon arrival
5. Toilet facilities are not available
Stage 4 Guidelines
1. As per Level 3 restrictions, including;
2. If you would like an appointment, you must first obtain a referral from your GP
In accordance with the Department of Health and Human Services (Health Care and Social Assistance), “Community based services which are based on a referral from a registered medical practitioner (General practitioner and/or medical specialist). This includes all clinical and allied health services.”
Requesting a Referral
1. Contact your medical practitioner
a. Obtain a referral for Myotherapy or Remedial Massage
b. This will allow you to obtain services within the clinic
2. Supply me with a digital or hard copy of your referral
a. Either at the time of or prior to your appointment
b. A copy of your referral will be filed with your records as proof
c. Have your referral with you when travelling